Service Portfolio Manager (4635)

Come work for a large global financial and insurance products company! This is your chance !!Start a successful career in a renowned company in the international market! Great opportunity!Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.

Responsabilidades e atribuiçõesShape the ongoing transformation of our service portfolio, considering latest strategic directions, customer journeys, group guardrails and compliance requirements;Support the transformation and simplification of the AZ Technology of America global service portfolio towards a functional, customer-centric, and integrated service structure;Support the set-up of Portfolio Intelligence to provide key insights on the AZ Technology of America service portfolio based on requirements of selected stakeholder groups;Support the global SPM Network (branch and IT function representatives) via streamlined communication and consulting on Service Portfolio Management queries;Execute service design jointly with Service Managers according to business requirements and service design guidelines;Qualify service design requests and consult Service Managers on operational and commercial implications of different implementation options;Support on management reporting and solution design requests related to Service Portfolio, Service Catalog and Service Management;Work with Operations, Finance, Pricing, IT Architects, and Legal teams to define and maintain the process and prerequisites to bring new services to market;Liaise with the Service Management and Account Management teams to estimate level-of-effort and resource types required to successfully deliver service offerings.

Requisitos e qualificaçõesFluent English;Higher education degree or equivalent work experience as (IT) Project/ Program Manager and/ or Service (Delivery) Manager;Process and project management, governance, and service management training and/ or certification desirable;International project experience and/ or consulting experience;Applying strategic, analytical, and sustainable thinking and problem-solving capabilities;Ability to carry out tasks independently in non-standardized (ever-changing) work situations;Effective communication and relationship building skills;Knowledge of existing process landscape, standards, tools (e.g. ServiceNow) and organization desirable.Informações adicionaisHiring model:PJ.Form of action:100% Remote